Privacy Policy

Last updated: April 3, 2024

Introduction

Verbaflow ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our website, software applications, and services (collectively, the "Services").

Information We Collect

We collect information in the following ways:

Information You Provide

  • Account Information: When you register for an account, we collect your name, email address, and password.
  • Profile Information: You may choose to provide additional information such as your language proficiency levels, learning goals, and preferences.
  • Voice Recordings: When you use our voice-based features, we collect audio recordings of your speech to provide feedback and training.
  • Communications: If you contact us directly, we may keep a record of that correspondence.

Automatically Collected Information

  • Usage Information: We collect information about how you use our Services, including the features you use, time spent, and interaction with content.
  • Device Information: We collect information about the device you use to access our Services, including the hardware model, operating system, unique device identifiers, and mobile network information.
  • Log Information: We collect log information when you use our Services, including access times, pages viewed, and IP address.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services
  • Personalize your learning experience
  • Analyze your speech patterns to provide feedback and improvement suggestions
  • Send you updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Develop new products and features
  • Monitor and analyze trends, usage, and activities in connection with our Services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities

Sharing Your Information

We may share your information with:

  • Service Providers: We work with third-party service providers to perform services on our behalf, such as hosting, data analysis, and customer service.
  • Business Partners: We may share information with our business partners to offer you certain products, services, or promotions.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Accessing, correcting, or deleting your personal information
  • Objecting to our use of your personal information
  • Requesting restriction of our use of your personal information
  • Requesting transfer of your personal information
  • Withdrawing consent at any time

Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting a notice on our website or by sending you an email.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Verbaflow
Email: privacy@verbaflow.com